Company Description

Porter Airlines provides a warm and effortless approach to hospitality, restoring glamour and refinement to air travel. Porter is an Official 4 Star Airline® in the World Airline Star Rating®.

The airline currently offers flights to Toronto, Ottawa, Montreal, Quebec City, Fredericton, Saint John, Moncton, Halifax, St. John’s, Thunder Bay, Sault Ste. Marie, Sudbury, Timmins, Windsor, New York (Newark), Chicago (Midway), Boston and Washington (Dulles), and has seasonal flights to Mt. Tremblant, Que., Muskoka, Ont., Myrtle Beach, S.C., and Stephenville, N.L.

Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and Twitter. Details of growth plans to provide North America-wide service are available at flyporter.com.

Job Description

FUNCTION: This position is responsible for managing the company’s pricing and seat inventory across its network for optimal revenue generation.  This position reports to the Director, Pricing and Analytics.

DUTIES AND RESPONSIBILITIES:

• Implement Porter’s public and private fare strategy and provide recommendations for improvement
• Implement Porter’s seat inventory management strategy and tactics on a daily basis and provide recommendations for improvement
• Manage and administer the process of implementing public/private fare filings in ATPCO
• Perform reporting and detailed analysis of KPIs, track performance versus goals, find revenue opportunities and close revenue leakage holes
• Maintain pricing and revenue management system parameters to deliver on the chosen course of action
• Monitor and analyze competitor fare initiatives and day-to-day pricing/seat inventory adjustments to ensure competitiveness.
• Liaise with internal commercial and operational stakeholders to ensure policy and required customer experiences are realized on a day-to-day basis
• Support all commercial and/or applicable operational initiatives to successful completion
• Ensure data and revenue integrity are paramount in all day-to-day processes, databases and dashboards.
• Active participation in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operation; understand comply and promote the Company Safety Policy
• Ensure Company Values are engrained in day-to-day operations
• Other duties as assigned

BEHAVIOURAL COMPETENCIES:

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
• Teamwork: Working collaboratively with others to achieve organizational goals.
• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
• Results Focus: Focusing efforts on achieving high-quality results consistent with the organization’s standards.
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

QUALIFICATIONS:

• Previous airline pricing and revenue management experience is an asset
• Experience/general knowledge of Network Planning, Distribution, Interline Partnerships or Loyalty Analytics is an asset
• University degree with a focus in Economics, Marketing, Finance, Network Planning, Strategic Planning, Operational Research, Mathematics or Engineering is required. MBA or M.Sc a plus
• Strong quantitative and analytical skills
• Strong organizational skills with demonstrated ability to meet deadlines
• Working knowledge of industry revenue management systems is a plus
• Familiarity with GDS systems, Navitaire and ATPCO is an asset
• Intermediate proficiency in MS Office (focus on Excel)
• Proficiency with analytic tools is an asset
• Solve problems through developing partnerships, finding opportunities and determining appropriate solutions

LOCATION:

• Billy Bishop Toronto City Airport - YTZ