Company Description

Porter Airlines has revolutionized short-haul flying with a warm and effortless approach to hospitality, restoring glamour and refinement to air travel. Porter is an Official 4 Star Airline® in the World Airline Star Rating®.

The airline currently offers flights to Toronto, Ottawa, Montreal, Quebec City, Fredericton, Saint John, Moncton, Halifax, St. John’s, Stephenville, N.L,  Thunder Bay, Sault Ste. Marie, Sudbury, Timmins, Windsor, New York (Newark), Chicago (Midway), Boston and Washington (Dulles), and has seasonal flights to Mt. Tremblant, Que., Muskoka, Ont., and Myrtle Beach, S.C.

Job Description

FUNCTION: Reporting to the Senior Advisor, People & Culture, the People & Culture Coordinator will be responsible for assisting with day-to-day People and Culture related activities, such as recruitment, onboarding, providing support to team members, coordinating leaves and disability management, participating in projects, assisting with the maintenance of reports and information and other projects as directed. A sound knowledge of HR concepts will ensure that we continue to effectively deliver exceptional service to our clients. 

 DUTIES AND RESPONSIBILITIES:

• Responsible for the creation of change forms, and internal transfer paperwork

• Supports the talent acquisition team as required, including posting roles, scheduling medical exams and preparing new hire packages

• Assists with coordination of onboarding for new team members

• Coordinates and leads orientation for new team members, ensuring training is completed for all new hires

• Administers select People and Culture programs

• Assists with payroll [AA1] and benefit administration

• Maintains People and Culture electronic filing systems; ensuring accuracy and completeness of confidential personnel files and team member records

• Coordinates and processes resignations

• Provides a high level of customer service responding to daily inquiries relating to company policies, programs and procedures

• Monitors the People and Culture mailbox and responds to all inquiries in a timely manner

• Updates team member information tracking and reporting for select client groups

• Supports the disability management process during absence and reintegration of team members into the workplace following absence from either occupational or non-occupational illness or injury

• Facilitate all activities related to the team member’s disability/workers compensation claim including the timely submission of paperwork

• Generates ad hoc HRIS reports

• Actively participates in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy

 BEHAVIOURAL COMPETENCIES:

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

• Teamwork: Working collaboratively with others to achieve organizational goals.

• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.

• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

 QUALIFICATIONS:

• Post secondary education (Degree/Certificate in Human Resources Management an asset)

• Working toward a CHRP designation would be ideal

• 1-2 years experience in Human Resources preferred

• Knowledge of relevant legislation such as the Occupational Health and Safety Act and its regulations, the Workplace Safety and Insurance Act, and the Human Rights Code preferred

• Excellent communication and presentation skills, both verbal and written

• Outstanding attention to detail with a high level of accuracy

• Ability to work in a highly confidential manner with all work related contacts and exercise a high degree of tact and discretion

• Ability to prioritize and multi-task and work effectively in a fast paced environment

• Ability to work well independently as well as collaboratively in a team environment

• Proficient in Microsoft Office Suite and Google

LOCATION: Billy Bishop Toronto City Airport - YTZ