Supervisor, Pilot Recruitment and Retention

FUNCTION: The Supervisor, Pilot Recruitment and Retention will work closely with and assist the Chief Pilot in supporting pilot recruitment and retention initiatives.

DUTIES AND RESPONSIBILITIES:

• Actively lead and participate in Porter’s pilot recruitment and pilot retention initiatives

• Manage Destination Porter, strategic flight college relationships, and any other pilot development initiatives

• Coordinate pilot recruitment ambassadors, including pilot recruitment events and flight operations promotional events

• Supervise Pilot Records Administrator and Flight Technical Librarian positions

• Assist the flight operations management team in any assigned administrative duties or tasks

• Manage sensitive information in a confidential manner, using discretion and judgement in administering and handling projects involving financial, competitive and other critical and sensitive information.

• Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy, or as assigned by the Operations Manager

• Other duties and projects as approved by the Chief Pilot or Director, Flight Operations

BEHAVIOURAL COMPETENCIES:

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

• Teamwork: Working collaboratively with others to achieve organizational goals.

• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.

• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

• Exemplifying Integrity: Treating others fairly, honestly, and respectfully, furthering the integrity of the organization and its relationships of trust with team members and the broader community.

• Inspiring Others: Energizing and inspiring others to strive for excellence and commit to common goals and purposes, creating a sense of self-efficacy, resilience, and persistence in followers.

• People Leadership: Assuming a leadership role in helping others achieve excellent results.

• Leading Change: Recognizing the need for change, being open to new ideas and methods, and championing transformational change within the organization and beyond.

QUALIFICATIONS:

• Strong written and verbal communication skills

• Ability to be flexible with working hours, including the ability to travel

• Strong organizational skills and the ability to multitask

• Strong Microsoft Office and Google Suite knowledge

• Ability to manage a team, including Flight Operations and Pilot Recruitment Administrators

• Ability to build and maintain solid business relationships with key pilot recruitment partners

• Embodies and exhibits the Porter values in everyday work

• Post-Secondary education is considered an asset

• Aviation experience an asset 

LOCATION: Billy Bishop Toronto City Airport - YTZ