Flight Attendant - Toronto

FUNCTION: Reporting to the Manager, In-Flight Services, this position is responsible for ensuring the safety and well-being of Porter passengers. 

DUTIES AND RESPONSIBILITIES:

Flight attendant duties will include, but not be limited to the following duties:

• Provide friendly and attentive service demonstrating Porter values
• Explain and demonstrate safety procedures
• Monitor the general condition of the aircraft cabin
• Attend to the safety of the passengers at all times
• Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
• Follow proper working procedures including all Standard Operating Procedures
• Any other duties as assigned by the Supervisor and Manager, In-Flight Services 

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
• Teamwork: Working collaboratively with others to achieve organizational goals.
• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
• Results Focus: Focusing efforts on achieving high-quality results consistent with the organization’s standards.
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

QUALIFICATIONS: 

• Fluency in English plus one other language. French is a preferred asset
• Completion of secondary school. Travel school is a preferred asset
• Flight attendants require a minimum of 2 years previous experience working with the public in a customer service role
• Minimum of 19 years of age at time of employment
• Canadian citizenship or landed immigrant status (in possession of a permanent resident card) with the ability to travel without restriction
• Ability to obtain necessary security clearances and successfully complete company screening process
• Neat appearance and well groomed
• Flight attendants may be called to work at short notice and therefore must be able to reach the airport within the 2 hour of callout
• Must be able to work a flexible work schedule, including weekends and holidays
• First Aid and CPR certification an asset.
• Ability to meet required medical standard 

LOCATION:

•  Billy Bishop Toronto City Airport - YTZ