Porter Airlines has revolutionized short-haul flying with a warm and effortless approach to hospitality, restoring glamour and refinement to air travel. Porter is an Official 4 Star Airline® in the World Airline Star Rating®.
The airline currently offers flights to Toronto, Ottawa, Montreal, Quebec City, Fredericton, Saint John, Moncton, Halifax, St. John’s, Thunder Bay, Sault Ste. Marie, Sudbury, Timmins, Windsor, New York (Newark), Chicago (Midway), Boston and Washington (Dulles), and has seasonal flights to Mt. Tremblant, Que., Stephenville, N.L., Myrtle Beach, S.C., Burlington, Vt., and Orlando-Melbourne, Fla.
Job Details
TEAM: In-Flight Services
POSITION: Flight Attendant
REPORTS TO: Manager, In-Flight Services
FUNCTION: Reporting to the Manager, In-Flight Services, this position is responsible for ensuring the safety and well-being of Porter passengers while consistently delivering our brand promise of, Flying Refined.
DUTIES AND RESPONSIBILITIES:
Ensure the safety and security of all passengers
Effortlessly deliver friendly and attentive service to maintain passenger comfort
Adhere to trained Standard Operating Procedures consistent with Transport Canada and Porter policies
Tactfully manage unforeseen operational and passenger situations
Actively monitor the general condition of the aircraft cabin and adjust accordingly to maintain passenger safety and or improve the passenger experience
Exemplify the Porter Values
Develop and maintain a positive relationship with team members
Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply, and promote the Company Safety Policy
BEHAVIOURAL COMPETENCIES:
Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
Teamwork: Working collaboratively with others to achieve organizational goals.
Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
Results Focus: Focusing efforts on achieving high-quality results consistent with the organization’s standards.
Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
QUALIFICATIONS:
Minimum of 19 years of age at the time of employment
Completion of secondary school
Fluency in English. Additional language is a preferred asset
Flight attendants require a minimum of 4 years previous experience working with the public in a customer service role
Canadian citizenship or landed immigrant status (in possession of a permanent resident card) with the ability to travel without restriction to all Porter destinations
Ability to obtain a Restricted Area Identity Card (RAIC) and successfully complete company screening process
Ability to meet required medical standards
Flight attendants may be called to work at short notice and therefore must be able to reach the airport within the 2 hours of callout
Must successfully complete a 5-week full-time training program
Must be able to work a flexible schedule, including weekends and holidays
LOCATION:
Billy Bishop Toronto City Airport - YTZ
Recruitment Timeline:
January 21: Position posted February 23: Toronto recruitment day @ Billy Bishop Toronto City Airport (INVITATION ONLY) February 25 - March 7: Medicals and Background Checks March 8: Offers sent to successful April 1: Orientation Day / Training Begins
*Dates are subject to change*
January 21, 2019
71-90-98
Instructions
We are sorry, but this opportunity is no longer available.