Airline Crew Scheduler

FUNCTION: The Crew Scheduling position is responsible for the staffing of Porter’s flights.

DUTIES AND RESPONSIBILITIES:

• Ensure timely staffing of pairings according to company needs while ensuring compliance with company policies and procedures (FOAG) and government regulations (CARs)

• Monitor Porter’s daily schedule for potential crewing issues and address any concerns

• Provide timely and courteous communication with crew as required for assignments and re-assignments

• Monitor and issue book-off and CTT reports

• Assist in overseeing ‘month of’ execution of pilot line training plan and make adjustments to the training plan as necessary

• Review credit requests and action credit adjustments as necessary

• Arrange hotels and transportation for crew members

• Arrange crew reservations for deadheads

• Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy

• Other duties as assigned by the Supervisor, Crew Scheduling and the Manager, Crew Scheduling

BEHAVIOURAL COMPETENCIES:

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

• Teamwork: Working collaboratively with others to achieve organizational goals.

• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.

• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

• Exemplifying Integrity: Treating others fairly, honestly, and respectfully, furthering the integrity of the organization and its relationships of trust with team members and the broader community.

QUALIFICATIONS:

• Detail-oriented with the ability to multitask

• Ability to work well under pressure and prioritize

• Quick learner and ability to be assertive

• Team player

• Excellent communication skills, both written and verbal, in the English language

• Understanding flight crew working environment

• Dependability (must have a clear attendance record and reliable on-time reporting for work)

• Must be available for shift work which includes overnights, weekends and holidays

• Able to work 12-hour shifts

• Fluent with many different forms of computer software including, Microsoft Office and Google Suite

• Ability to obtain necessary security clearances

• Post secondary education in Aviation is an asset

• Previous airline operational experience is an asset

• Familiarity with Navblue N-OC is an asset

LOCATION: Toronto (Billy Bishop Toronto City Airport - YTZ)