Porter Airlines is committed to delivering its signature ‘flying refined’ experience to customers across North America. Effortless travel and genuine hospitality are offered in style and comfort while restoring glamour and refinement to air travel.
Porter is proud to be an Official 4 Star Airline® in the World Airline Star Rating®.
Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and Twitter. Details of growth plans to provide North America-wide service are available at flyporter.com.
Reporting to the Hub Manager, YTZ, through the Supervisor, YTZ Airport Operations Administration, the Administrative Coordinator, Airport Operations is the main point of contact for all airport operations team members for administration and payroll.
DUTIES AND RESPONSIBILITIES
Responsible for all payroll submissions, monitoring, adjustments
Liaise with the payroll department to resolve any payroll discrepancies
Track overtime and time bank
Process and track shift trades and drops
Coordinate leave/vacation requests
Update and monitor attendance tracker, including controllable and uncontrollable infractions
Review attendance tracker on a monthly basis and determine if any action is required.
Attendance follow up and scheduling of coaching sessions with supervisor and team member
Preparation of coaching and disciplinary letters for review by People and Culture
Tracking progress of employees on modified duties or WSIB claims
Coordinate the schedule for training with learning and development and backfill shifts with a view to managing costs
Review schedule up to 72 hours in advance to ensure adequate resources
Sending out communication to team members about open shifts that require coverage
Maintaining inventory of all office and general supplies
Daily schedule creation with teams and assigning teams
Assist with the recruitment process for new team members, including interviewing and document processing
Other duties as assigned
BEHAVIOURAL COMPETENCIES:
Concern for Safety - Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
Teamwork - Working collaboratively with others to achieve organizational goals.
Customer Service - Providing service excellence to internal and/or external customers (passengers).
Initiative - Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
Results Focused - Focusing efforts on achieving high-quality results consistent with the organization’s standards.
Fostering Communication - Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
QUALIFICATIONS:
Knowledge and proficiency in Microsoft Word, Excel, PowerPoint, Gmail, and other google products
Duties require professional verbal and written communication skills and the ability to type 50 wpm
Positive track record of establishing/maintaining positive and cooperative working relationships with others, both internally and externally.
Excellent oral and written communication skills
Ability to problem solve and make decisions to enhance organizational effectiveness
Ability to undertake self-directed tasks
Excellent time management skills
Attention to detail; the capacity to prioritize by assessing situations to determine urgency
Mandatory COVID-19 Vaccination
LOCATION: Toronto (Billy Bishop Toronto City Airport - YTZ)