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SMS Officer

Company Description

Porter Airlines has revolutionized short-haul flying with a warm and effortless approach to hospitality, restoring glamour and refinement to air travel. Porter is an Official 4 Star Airline® in the World Airline Star Rating® and also rated as Best Regional Airline in North America by Skytrax.

The airline currently offers flights to Toronto, Ottawa, Montreal, Quebec City, Moncton, Halifax, St. John’s, Thunder Bay, Sault Ste. Marie, Sudbury, Timmins, North Bay, Windsor, New York (Newark), Chicago (Midway), Boston, Washington (Dulles), Pittsburgh and has seasonal flights to Mt. Tremblant, Que., Myrtle Beach, S.C., Burlington, Vt., and Orlando-Melbourne, Fla.

Job Details

FUNCTION:  Reporting to the Director, Safety, this position supports safety at Porter Airlines through the management of its Safety Management System. 


  • Maintain the SMS reporting system and related documentation (evidence of investigation, root cause analysis and audits of reported incidents/accidents and hazards)Conduct a preliminary risk assessment of reported issues and assign responsibility for investigation and audit to the appropriate individualGuide all investigators and auditors through the conduct of their work
  • Evaluate the results of investigations and implementation of corrective action in the context of organizational risk management strategies; evaluate the effectiveness of treatment of SMS-reported issues  
  • Monitor and analyze trends in safety performance
  • Report to the Director, Safety all unresolved safety-related matters
  • Ensure compliance with all regulatory requirements related to aviation safety management
  • Conduct investigation of safety-related incidents/accidents and hazards as required
  • Conduct audits of the effectiveness of corrective action taken to remedy safety incidents/accidents and hazards as required
  • Contribute to management review of the safety management system
  • Manage SMS and associated training of employees and contract staff
  • Develop and disseminate safety-related documentation including monthly status reports, meeting minutes, SMS newsletter, safety articles
  • Administer company safety surveys and analysis of survey results
  • Maintain the confidentiality of organizational safety reporting systems
  • Any other duties as assigned
  • Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
  • Teamwork: Working collaboratively with others to achieve organizational goals.
  • Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
  • Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
  • Results Focus: Focusing efforts on achieving high-quality results consistent with the organization’s standards.
  • Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
  • Excellent working knowledge of Transport Canada requirements for a safety management system
  • Prior working experience of commercial flight operations and/or aircraft maintenance operations
  • Knowledge of investigation, root cause and trend analysis methods
  • Experience in the development, implementation and promotion of quality management, quality assurance and risk management programs
  • Lead auditor experience in conjunction with safety, quality and/or environmental management systems
  • Excellent time management, written and verbal communication skills; keen attention to detail
  • A working background in project management
  • University degree and/or an acceptable combination of education, training and/or related work experience
  • Ability to secure and maintain restricted airport security clearance
  • Must maintain a valid passport and be able to travel when required
 LOCATION:  Billy Bishop Toronto City Airport

  • July 20, 2018
  • 59-66-82


We are sorry, but this opportunity is no longer available.
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