Porter Airlines Logo

Supervisor, Technical Operations

Company Description

Porter Airlines has revolutionized short-haul flying with a warm and effortless approach to hospitality, restoring glamour and refinement to air travel. Porter is an Official 4 Star Airline® in the World Airline Star Rating®.

The airline currently offers flights to Toronto, Ottawa, Montreal, Quebec City, Fredericton, Saint John, Moncton, Halifax, St. John’s, Thunder Bay, Sault Ste. Marie, Sudbury, Timmins, Windsor, New York (Newark), Chicago (Midway), Boston and Washington (Dulles), and has seasonal flights to Mt. Tremblant, Que., Stephenville, N.L., Myrtle Beach, S.C., Burlington, Vt., and Orlando-Melbourne, Fla.

Job Details

FUNCTION: Support the Line Maintenance team on a wide range of regular and ad-hoc initiatives, including coordinating the return to service of aircraft during AOG events and actual hands-on support.

Duties and Responsibilities
 
The Supervisor, Line Maintenance will be based in Toronto at Billy Bishop Toronto City Airport and reports to the Manager, Line Maintenance. The Supervisor, Line Maintenance shall:
 

  • Monitor manpower levels and adjust for workload as required.
  • Ensure that all deferred aircraft defects are handled in accordance with current company policies and procedures.
  • Ensure that recognized standards of work are carried out by personnel under their supervision.
  • Review computer-based records for vehicle inspections, Maintenance Alert tracking and Pre-Flight Checklists.
  • Co-ordinate and supervise the inspection and rectification of defects and the maintenance, repair, modification, overhaul and alteration of all aircraft and aircraft functions.
  • Ensure that maintenance records are completed according to company policy.
  • Ensure that maintenance personnel under their supervision have the necessary equipment, facilities and training required to properly accomplish their duties in support of maintenance activities on aircraft and aeronautical products.
  • Utilize the SMS program and adhere to the Safety Policy.
  • May assume responsibilities of the Manager, Production in the Manager’s absence.
  • Other duties as assigned.
BEHAVIOURAL COMPETENCIES:
  • Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
  • Teamwork: Working collaboratively with others to achieve organizational goals.
  • Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
  • Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
  • Results Focus: Focusing efforts on achieving high-quality results consistent with the organization’s standards.
  • Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
 
QUALIFICATIONS: 
 
  • Possess a Transport Canada AME license, M2 preferred
  • Be endorsed, via an approved course, on the aircraft type under their supervision.
  • Have at least 5 years maintenance experience with an Air Carrier or AMO. 
  • Must be knowledgeable of the provisions set out in the Canadian Aviation Regulations for the proper performance of his or her duties.
  • Must be knowledgeable on Porter Airlines’ computer-based maintenance software, RAAS.

  • November 22, 2018
  • 58-11-00

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