Administrator, Technical Operations

The Administrator, Technical Operations contributes to the efficient day-to-day operations of the department by supporting the Technical Operations Managers, Director, and VP. This includes bi-weekly payroll submissions, workforce scheduling, vacation planning, and organizing meetings.   

DUTIES AND RESPONSIBILITIES:

• Responsible for time tracking, payroll and vacation schedules for all maintenance team members across YYZ while supporting YTZ when needed

• Use of Google Sheets to manage individual overtime approval process and archive

• Maintain workforce planning (ex. shift change, bank time, leaves, etc.)

• Track sick days and support attendance program

• Organize vacation bidding and change requests

• Assist with training schedules and any associated transportation/accommodations requirements (ex. travel and accommodations)

• External workforce processing and invoicing with third party vendors/suppliers

• File and track maintenance contracts

• Support the recruitment processes for Technical Operations

• Onboard all new team members to the department

• Process departmental mail

• Arrange catering services upon request

• Arrange onsite/offsite department events

• Order office supplies and administration of inventory

• Ensure team member contact list is kept up to date

• Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy

• Other duties as assigned 

BEHAVIOURAL COMPETENCIES:

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

• Teamwork: Working collaboratively with others to achieve organizational goals.

• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.

• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

QUALIFICATIONS:

• Post-Secondary Education or one year of equivalent experience

• Proficient in Microsoft Office and Google Suite

• Experience working with HRIS (Avanti preferred)

• Positive track record of working relationships with others, both internally and externally

• Excellent oral and written communication skills

• Ability to resolve problems, and make decisions to enhance organizational effectiveness

• Ability to undertake self-directed tasks

• Excellent time management skills

• Attention to detail; capacity to prioritize by assessing situations to determine urgency

• Mandatory Covid-19 Vaccination

LOCATION: Toronto (Billy Bishop Toronto City Airport - YTZ)