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Software Quality Assurance Analyst

Company Description

Porter Airlines has revolutionized short-haul flying with a warm and effortless approach to hospitality, restoring glamour and refinement to air travel. Porter is an Official 4 Star Airline® in the World Airline Star Rating® and also rated as Best Regional Airline in North America by Skytrax.

The airline currently offers flights to Toronto, Ottawa, Montreal, Quebec City, Moncton, Halifax, St. John’s, Thunder Bay, Sault Ste. Marie, Sudbury, Timmins, North Bay, Windsor, New York (Newark), Chicago (Midway), Boston, Washington (Dulles), Pittsburgh and has seasonal flights to Mt. Tremblant, Que., Myrtle Beach, S.C., Burlington, Vt., and Orlando-Melbourne, Fla.

Job Details

TEAM: Information Technology

POSITION: Software QA Analyst

REPORTS TO: Manager, Technology Qualiy Asurance


FUNCTION: 

Reporting to the Manager of Technology Quality Assurance, this position will deal with our customer-facing application from conception to post-production. As an integral part of our growing team, you will support Porter’s rapidly growing business environment through technology by ensuring that our customer-facing applications are defect free and exceed our customer and end-user experience.

 

DUTIES AND RESPONSIBILITIES:

  • Analyze business requirements for customer-facing applications.  Working directly with business users and technology teams to understand/review requirements, enhancements, and bug fixes.  
  • identify, define and develop test plans for a wide variety of porter applications, by summarizing business requirements and creating execution test suites.
  • Create, and maintain test cases.  Ensuring testing coverage exist for applications under test when new features or enhancements added.
  • Perform manual functional, system, Integration, and Usability testing on customer-facing applications.  Making sure it meets compatibility with a variety of web browsers and mobile devices.
  • Accessibility testing of customer-facing websites making sure it meets WCAG 2.0 compliance.
  • Reporting defects, and verifying issues have been fixed during regression testing.
  • Execute automated test suites using a combination of scripts, off-the-shelf test tools, and custom programming
  • Ensure project documentation supports the development of QA material.
  • Maintain and update basic internal QA applications.
  • Any other duties as requested by the Manager of Technology Quality Assurance

 

BEHAVIOURAL COMPETENCIES:

  • Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
  • Teamwork: Working collaboratively with others to achieve organizational goals.
  • Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
  • Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
  • Results Focus: Focusing efforts on achieving high-quality results consistent with the organization’s standards.
  • Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

 

QUALIFICATIONS:

  • Bachelor’s degree in computer science or engineering (or equivalent) preferred
  • 1 – 3 years of Quality Assurance and testing experience in a system and software development environment, including testing web, desktop, and database applications
  • 1-year experience with automated testing tools including configuration and executing test scripts.
  • 1 year of database design in SQL Server 2012. Creating, and executing scripts.
  • Basic .NET software development skills (C#), Visual Studio 2015
  • Experience using TCM, Bug Tracking, and other QA tools (qTest, Jira, etc).  
  • Basic knowledge of web content accessibility guidelines, and screen reader tools.
  • Clearly articulate ideas and thoughts verbally
  • Excellent organizational skills & attention to detail
  • Ability to work effectively within a team environment

 

 

LOCATION: 

 

  • Billy Bishop Toronto City Airport

 

  • February 4, 2019
  • 55-06-84

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