Trainer, Technical Operations

FUNCTION: Reporting to the Manager, Maintenance Quality Assurance, this position supports Porter’s Approved Maintenance Organization by performing functions related to Technical Operations Training. 

DUTIES AND RESPONSIBILITIES:

• Develop, coordinate, instruct and assess initial, recurrent, upgrade and additional training programs to Technical Operations personnel with primary focus on the line maintenance team, including base engineers, ACAs, AMEs and apprentices in YTZ, YYZ and at out stations

• Assist with the development and maintenance of the Technical Operations Training Control Manual (TCM) in coordination with the Manager, Maintenance Quality Assurance and Director, Maintenance (PRM) 

• Assist with the maintenance of training records for all Technical Operations team members and the administration of the Learning Management System (LMS) courses and material 

• Develop online aircraft technical training to ensure compliance with requirements set out in the Canadian Aviation Regulations (CARs)

• Ongoing training development in areas such as AME/ACA/Lead/MOC upgrades, aircraft maintenance documentation training, aircraft system maintenance and troubleshooting, line maintenance operations, planning and technical records, stores, etc. 

• Provide letters of recommendation to the leadership team

• Promote current policies and procedures defined in the Maintenance Policy and Maintenance Control Manuals and incorporated Detailed Procedures Documents 

• Revise existing procedures and generate new processes to enhance safety, knowledge and efficiencies 

• Participate in regular departmental meetings

• Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy

BEHAVIOURAL COMPETENCIES:

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

• Teamwork: Working collaboratively with others to achieve organizational goals.

• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.

• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

QUALIFICATIONS:

• A college diploma in aircraft maintenance engineering from a Transport Canada approved educational facility 

• DHC-8-Q400 or Embraer E195-E2 endorsement preferred

• A minimum of 10 years’ experience working on aircraft  

• Experience working in a leadership role within an Approved Maintenance Organization (eg. Maintenance Operations Coordinator, Lead Aircraft Certification Authority, etc).

• Experience in learning and adult learning facilitation is an asset 

• Highly knowledgeable of aircraft systems as well as Approved Maintenance Organization and Air Operator processes, and possess the ability to present their subject in an effective manner 

• Excellent working knowledge of the Canadian Aviation Regulations with particular regard to CAR 573.06 and 706.12 including all associated standards 

• Proficient computer skills with the ability to generate published documents

• Ability to work independently and as part of a cohesive unit

• Ability to manage time effectively in a fast-paced and flexible work environment

• Proven leadership skills with the ability to foster learning 

• Excellent written and verbal communication skills

• Ability to secure and maintain restricted airport security clearance 

• Must maintain a valid passport and be able to travel when required
  Mandatory COVID-19 vaccination