Porter Airlines Inc. Logo

Brand & Product Specialist

Company Description

Porter Airlines is committed to delivering its signature ‘flying refined’ experience to customers across North America. Effortless travel and genuine hospitality are offered in style and comfort while restoring glamour and refinement to air travel. 

Porter is proud to be an Official 4 Star Airline® in the World Airline Star Rating®.

 

Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and Twitter. Details of growth plans to provide North America-wide service are available at flyporter.com.

 

Job Details

The Brand and Product Specialist is responsible for coordinating a full range of marketing initiatives. 

DUTIES AND RESPONSIBILITIES:

  • Reviews, audits and updates brand standards and their compliance across operations - airplanes, airports, catering, offices, marketing material, etc.

  • Owns assigned projects; defines desired outcomes, identifies potential solutions, determines financial options, makes recommendations for approval and executes implementation.

  • Liaises with operational departments for creation and maintenance of branded materials and product specifications.

  • Works with external parties regarding co-brand partnership, onboard partner products, sponsorships and advertising sales opportunities (ex: surprise & delight).

  • Monitors usage and updates with third-party supplier of In-Flight-Entertainment and WiFi.

  • Supports on-board menu decisions, buy-on-board and duty-free programs.

  • Ensures deadlines are met with the third-party producer of re:porter magazine.

  • Coordinates efforts related to the development and production of Porter-branded merchandise.

  • Liaises with the team’s Project Manager to keep on track with projects.

  • Is a keeper of the Porter brand standards.

  • Actively participates in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy.

BEHAVIOURAL COMPETENCIES:

  • Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

  • Teamwork: Working collaboratively with others to achieve organizational goals.

  • Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

  • Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

  • Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.

  • Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

QUALIFICATIONS:

  • 4+ years in a marketing related role.

  • 4+ years experience in project management.

  • Able to build business cases; strong business acumen.

  • Strong attention to detail.

  • Ability to work cross-functionally across the organization and with third party suppliers.

  • Good knowledge of the Office suite of products (Excel, Word, Powerpoint) and the Google suite of products (Sheet, Slides, Forms).

  • Strong ability to manage tight production deadlines, with quick turnarounds and multiple projects.

  • Fluency in English required. Fluency in French an asset.

  • Mandatory COVID-19 Vaccination

 

LOCATION: Toronto (Billy Bishop Toronto City Airport - YTZ)

  • August 16, 2022
  • 48-64-14

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