Porter Airlines has revolutionized short-haul flying with a warm and effortless approach to hospitality, restoring glamour and refinement to air travel. Porter is an Official 4 Star Airline® in the World Airline Star Rating®.
The airline currently offers flights to Toronto, Ottawa, Montreal, Quebec City, Fredericton, Saint John, Moncton, Halifax, St. John’s, Stephenville, N.L, Thunder Bay, Sault Ste. Marie, Sudbury, Timmins, Windsor, New York (Newark), Chicago (Midway), Boston and Washington (Dulles), and has seasonal flights to Mt. Tremblant, Que., Muskoka, Ont., Myrtle Beach, S.C., and Orlando-Melbourne, Fla.
FUNCTION: Reporting to the Manager, Maintenance Quality Assurance and working with the Maintenance Quality Assurance Team and Person Responsible for Maintenance, the Quality Assurance Specialist supports the effectiveness and continued improvement of the Quality Assurance Program.
Provide guidance to Technical Operations Managers regarding the treatment of audit findings identified through the Maintenance Quality Assurance Program
Conduct internal audits encompassing all functions and elements necessary to confirm that the Air Operator is in compliance with regulations and approved manuals under the Approved Maintenance Organization (AMO) and Air Operator Certificates (AOC)
Assist in maintaining detailed audit checklists for all functions and elements under the approved manuals
Maintain training records for all training offered by Technical Operations
Maintain technical library for aircraft line maintenance
Provide administrative support to the Maintenance Quality Assurance team
Attend Maintenance Quality Assurance team meetings and Quarterly Audit Schedule meetings
Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
Other tasks as assigned
Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
Teamwork: Working collaboratively with others to achieve organizational goals.
Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
General knowledge of Transport Canada Canadian Aviation Regulations
Familiarity with commercial flight operations and/or aircraft maintenance operations
Demonstrated knowledge and/or experience in quality management principles, quality assurance, and/or auditing techniques an asset
Effective communication (written and verbal) and organizational skills; keen attention to detail
Excellent analytical and problem solving skills
Ability to use computer applications such as MS Word, MS Excel, etc.
Ability to obtain and maintain necessary airport security clearance
Must maintain a valid passport and be able to travel when required