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Maintenance Operations Coordinator (MOC) - Technical Operations

Company Description

Porter Airlines is committed to delivering its signature ‘flying refined’ experience to customers across North America. Effortless travel and genuine hospitality are offered in style and comfort while restoring glamour and refinement to air travel. 

 

Porter is proud to be an Official 4 Star Airline® in the World Airline Star Rating®.

 

Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and Twitter. Details of growth plans to provide North America-wide service are available at flyporter.com.

Job Details

Reporting to the Manager, Line Maintenance, the Maintenance Operations Coordinator (MOC) will liaise with Flight Crew and Maintenance to ensure timely rectifications of defects while keeping Operations informed of these defects and possible operational impact.

 

The MOC will work with Maintenance Planning in coordinating daily and nightly work packs, as well as DMI tracking and rectification. They will also work with Outbases, Stores,  Maintenance, and external vendors when coordinating efforts to rescue AOG aircraft.

 

DUTIES AND RESPONSIBILITIES:

 

  • Act as the focal point for all technical dispatch status and control of in-service aircraft.

  • Oversight of all open deferred defects on the fleet

  • Liaise with Duty Manager with regard to any Aircraft On Ground [AOG] aircraft

  • Monitor the performance of in-house and contracted Approved Maintenance Organization [AMO] personnel in the maintenance of Company in-service aircraft for completion of maintenance tasks

  • Arrange hangar facilities for scheduled and unscheduled maintenance on in-service aircraft at the main maintenance base and outstations when required

  • When required, will issue a maintenance release under the authority of Approved Maintenance Organization in accordance with his/her Aircraft Certification Authority [ACA]

  • Control the Elementary Work carried out by Flight Crews

  • Responsible to Issue "Deferral Authorization" to Pilots and contracted maintenance in accordance with Company policy and procedures as required

  • Review/monitor recurring defects and advise Manager, Line Maintenance of corrective action/recommendations

  • When required, obtain and coordinate documentation for outstation requests

  • Utilization of the Safety Management System [SMS] reporting program and adherence to the Safety Policy

  • Other duties as required

 

BEHAVIOURAL COMPETENCIES:

 

  • Concern for Safety:  Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

  • Teamwork: Working collaboratively with others to achieve organizational goals.

  • Passenger/Customer  Service:  Providing service excellence to internal and/or external customers (passengers).

  • Initiative:  Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

  • Results Focus:  Focusing efforts on achieving high quality results consistent with the organization's standards.

  • Fostering Communication:  Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

 

QUALIFICATIONS:

 

  • A valid Aircraft Maintenance Engineer's [AME] license issued by Transport Canada

  • Endorsement on Dehavilland Dash-8 400 aircraft and/or Embraer E Jet considered an asset

  • Valid Ontario full 'G' driver’s license or out-of-province equivalent

  • Aeronautical Radio License issued by Industry Canada 

  • Possess the ability to obtain necessary security clearances and successfully complete the company screening process

  • Display of leadership  skills

  • At least five years relevant experience

  • Possess the ability to make timely and informed  decisions

  • Mandatory COVID-19 Vaccination

 

LOCATION: Toronto (Billy Bishop Toronto City Airport - YTZ) 

  • November 18, 2022
  • 46-69-49

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