Analyst, Ancillary Optimization

FUNCTION: This position is responsible for maintaining Porter’s ancillary revenue product portfolio in order to maximize revenue using analysis and optimization techniques.  This position reports to the Director, Revenue Management – Inventory and Ancillary Optimization.

DUTIES AND RESPONSIBILITIES:

• Implement and maintain Porter’s ancillary pricing strategy in order to maximize revenue across Porter’s ancillary product portfolio 

• Analyze passenger demand using data visualization tools in order to determine optimal ancillary pricing for each product across Porter’s route network

• Independently perform analysis and suggest solutions to ancillary optimization problems leading to enhanced revenue generation

• Manage A/B price testing campaigns on ancillary products.  Report on findings and compile recommendations from the campaigns 

• Build and maintain dashboards and reports for tracking ancillary pricing impact on overall commercial strategy of the organization

• Perform reporting and detailed analysis of KPIs and track performance versus goals across all direct and indirect channels of sales 

• Conduct Revenue Integrity analysis across Porter’s bookings in order to prevent revenue leakage 

• Audit Porter’s bookings for use of waivers, fare overrides and other privileged changes

• Work seamlessly with IT, Digital and pricing teams to implement identified changes to ancillary pricing in order to ensure competitiveness

• Ability to work remotely in an efficient environment

• Active participation in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operation; understand comply and promote the Company Safety Policy

• Ensure Company Values are ingrained in day-to-day operations

• Other duties as assigned

BEHAVIOURAL COMPETENCIES:

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

• Teamwork: Working collaboratively with others to achieve organizational goals.

• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.

• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

• Exemplifying Integrity: Treating others fairly, honestly, and respectfully, furthering the integrity of the organization and its relationships of trust with team members and the broader community.

• Leading Change: Recognizing the need for change, being open to new ideas and methods, and championing transformational change within the organization and beyond.

QUALIFICATIONS:

• University degree with a focus in Business, Economics, Marketing, Finance, Network Planning, Strategic Planning, Operational Research, Mathematics or Engineering is required. MBA or M.Sc in the above fields is a plus

• Previous airline pricing and revenue management experience is an asset

• Experience/general knowledge of Revenue Management, Network Planning, GDS, Data Analytics is desirable 

• Advanced proficiency in MS Office (focus on Excel) is required. Proficiency in VBA, SQL tools, PowerQuery and Tableau is an advantage

• Strong quantitative and analytical skills

• Strong organizational skills with demonstrated ability to meet deadlines in high pressure environment

• Mandatory COVID-19 Vaccination

LOCATION: Toronto (250 Yonge Street)
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