Porter Airlines Inc. Logo

People & Culture Coordinator

Company Description

Porter Airlines is committed to delivering its signature ‘flying refined’ experience to customers across North America. Effortless travel and genuine hospitality are offered in style and comfort while restoring glamour and refinement to air travel. 

 

Porter is proud to be an Official 4 Star Airline® in the World Airline Star Rating®.

Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and Twitter. Details of growth plans to provide North America-wide service are available at flyporter.com.

Job Details

Reporting to the Manager, People & Culture, the People & Culture Coordinator will be responsible for assisting with day-to-day People & Culture related activities, such as recruitment, onboarding, team member investigations, providing general support to team members, assisting with the maintenance of reports and information, and other projects as directed. A sound knowledge of HR concepts will ensure that we continue to effectively deliver exceptional service to our clients. 

DUTIES AND RESPONSIBILITIES:

 

  • Coordinates and facilitates Porter’s orientation program for new team members

  • Responsible for the onboarding of all new team members, ensuring all required paperwork is complete

  • Supports the talent acquisition team by participating in interviews, initiating pre-employment screening checks, preparing new hire packages, and drafting offer letters, as required

  • Supports the advisor team in team member investigations

  • Maintains People and Culture electronic filing systems; ensuring accuracy and completeness of confidential personnel files and team member records

  • Coordinates the team member resignation process by facilitating exit interviews and tracking the return of company equipment

  • Monitors the general People and Culture email inbox by providing a high level of customer service, responding to daily inquiries relating to company policies, programs and procedures in a timely manner

  • Maintains good working relationships with team members across the organization

  • Actively participates in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy

BEHAVIOURAL COMPETENCIES:

 

  • Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

  • Teamwork: Working collaboratively with others to achieve organizational goals.

  • Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

  • Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

  • Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.

  • Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

  QUALIFICATIONS:

 

  • University Degree/Certificate in Human Resources Management or equivalent education

  • Working toward a CHRP designation would be an asset

  • Minimum 1-2 years of experience in a Human Resources environment

  • Knowledge of relevant legislation such as the Occupational Health and Safety Act and its regulations, the Workplace Safety and Insurance Act, the Human Rights Code and the Canada Labour Code

  • Excellent communication and presentation skills, both verbal and written

  • Outstanding attention to detail with a high level of accuracy

  • Ability to work in a highly confidential manner with all work related contacts and exercise a high degree of tact and discretion

  • Ability to prioritize and multi-task and work effectively in a fast paced environment

  • Ability to work well independently, as well as collaboratively in a team environment

  • Proficient in Microsoft Office Suite, including Word, Excel and PowerPoint and Google, Gmail

  • Mandatory COVID-19 Vaccination

LOCATION: Toronto (250 Yonge Street)

  • August 19, 2022
  • 44-85-41

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