Porter Airlines is committed to delivering its signature ‘flying refined’ experience to customers across North America. Effortless travel and genuine hospitality are offered in style and comfort while restoring glamour and refinement to air travel.
Porter is proud to be an Official 4 Star Airline® in the World Airline Star Rating®.
Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and Twitter. Details of growth plans to provide North America-wide service are available at flyporter.com.
Reporting to the Manager, Stores and Inventory Control, the Supervisor, Stores Clerk is responsible for maintaining high standards of performance by the Stores Clerks. This is a hands-on role that requires exceptional interpersonal skills with the ability to lead by example and motivate fellow team members.
Ensure Company Policies and Regulations are followed by all personnel within Stores ensuring that any changes are communicated and implemented
Establish and develop various reports and metrics related to workflow improvement and performance analysis
Draft detailed process instructions to describe the various functions related to the Stores department
Review our base activities for inventory, receiving, shipping, storage location, and monitoring all processes across the store.
Plan daily workload for each Stores Clerk and hold daily shift briefings to discuss priorities and distribute tasks
Lead and motivate Stores Clerks, ensuring high standards of performance are maintained especially as it relates to accuracy
Coordinate cycle count, inventory audits, monthly financial reporting and other duties
Control and secure inventory and tooling
Monitor and coordinate with all other bases to ensure inventory related procedures are accomplished as needed
Carry out all training for Stores Clerks, work with Quality Assurance to maintain and update all Training Manuals and Procedures as required
Ensure communication with the Manager regarding daily operational issues and events
Work with Quality Assurance Manager and other operation team members/managers to ensure that issues are fully investigated and provide solutions and corrections
Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy.
Perform other duties as assigned, back up to manager as required
BEHAVIOURAL COMPETENCIES:
Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others
Teamwork: Working collaboratively with others to achieve organizational goals
Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers)
Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise
Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards
Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus
Exemplifying Integrity: Treating others fairly, honestly, and respectfully, furthering the integrity of the organization and its relationships of trust with team members and the broader community
Inspiring Others: Energizing and inspiring others to strive for excellence and commit to common goals and purposes, creating a sense of self-efficacy, resilience, and persistence in followers
People Leadership: Assuming a leadership role in helping others achieve excellent results
Leading Change: Recognizing the need for change, being open to new ideas and methods, and championing transformational change within the organization and beyond
QUALIFICATIONS:
Proficient in Microsoft Office Suite including Word, Excel and PowerPoint
Ability to resolve conflicts in critical situation
Ability to communicate and correspond clearly and precisely in English
Must be organized and detail oriented
Must have a valid Class G2 or G driver's license with a clean driver’s abstract
Must be available to work 12 hour rotating shifts including days, overnights, weekends, and holidays if need be - *This is a 24/7 operation
Must be able to obtain a Transport Canada Airport Restricted Area Pass
Dependability (must have a clear attendance record and reliable on-time reporting)
Must be able to lift a minimum of 50lbs
A college degree or equivalent is required
Should possess 2 years of leadership experience
Able to effectively plan and manage resources, both people and time
Able to work irregular hours
Able to lead under pressure
Strong leadership and communication skills
Mandatory COVID-19 Vaccination
Location - Toronto (Billy Bishop Toronto City Airport - YTZ)