Porter Airlines Inc. Logo

Administrative Coordinator, Airport Operations

Company Description

Porter Airlines provides a warm and effortless approach to hospitality, restoring glamour and refinement to air travel. Porter is an Official 4 Star Airline® in the World Airline Star Rating®.


The airline currently offers flights to Toronto, Ottawa, Montreal, Quebec City, Fredericton, Saint John, Moncton, Halifax, St. John’s, Thunder Bay, Sault Ste. Marie, Sudbury, Timmins, Windsor, New York (Newark), Chicago (Midway), Boston and Washington (Dulles), and has seasonal flights to Mt. Tremblant, Que., Muskoka, Ont., Myrtle Beach, S.C., and Stephenville, N.L.

Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and Twitter. Details of growth plans to provide North America-wide service are available at flyporter.com.

Job Details

FUNCTION:  Reporting to the Station Manager of Toronto through the Supervisor, YTZ Airport Operations Administration the Administrative Coordinator, Airport Operations is the main point of contact for all airport operations team members for administration and payroll.


  • Responsible for all payroll submissions, monitoring, adjustments 

  • Liaise with the payroll department to resolve any payroll discrepancies 

  • Track overtime and time bank 

  • Process and track shift trades and drops

  • Coordinate leave/vacation requests

  • Update and monitor attendance tracker, including controllable and uncontrollable infractions

  • Review attendance tracker on a monthly basis and determine if any action is required. 

  • Attendance follow up and scheduling of coaching sessions with supervisor and team member

  • Preparation of coaching and disciplinary letters for review by People and Culture

  • Tracking progress of employees on modified duties or WSIB claims 

  • Coordinate the schedule for training with learning and development and backfill shifts with a view to managing costs

  • Review schedule up to 72 hours in advance to ensure adequate resources  

  • Sending out communication to team members about open shifts that require coverage  

  • Maintaining inventory of all office and general supplies

  • Daily schedule creation with teams and assigning teams

  • Assist with the recruitment process for new team members, including interviewing and document processing

  • Other duties as assigned


  • Concern for Safety - Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

  • Teamwork - Working collaboratively with others to achieve organizational goals. 

  • Customer Service - Providing service excellence to internal and/or external customers (passengers).

  • Initiative - Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

  • Results Focused - Focusing efforts on achieving high-quality results consistent with the organization’s standards.

  • Fostering Communication - Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.


  • Knowledge and proficiency in Microsoft Word, Excel, PowerPoint, Gmail, and other google products 

  • Duties require professional verbal and written communication skills and the ability to type 50 wpm

  • Positive track record of establishing/maintaining positive and cooperative working relationships with others, both internally and externally. 

  • Excellent oral and written communication skills

  • Ability to problem solve and make decisions to enhance organizational effectiveness

  • Ability to undertake self-directed tasks

  • Excellent time management skills

  • Attention to detail; the capacity to prioritize by assessing situations to determine urgency

LOCATION: Toronto (Billy Bishop Toronto City Airport - YTZ)

  • September 29, 2021
  • 33-65-42


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