Porter Airlines Inc Logo

Security Specialist

Company Description

Porter Airlines has revolutionized short-haul flying with a warm and effortless approach to hospitality, restoring glamour and refinement to air travel. Porter is an Official 4 Star Airline® in the World Airline Star Rating®.

The airline currently offers flights to Toronto, Ottawa, Montreal, Quebec City, Fredericton, Saint John, Moncton, Halifax, St. John’s, Thunder Bay, Sault Ste. Marie, Sudbury, Timmins, Windsor, New York (Newark), Chicago (Midway), Boston and Washington (Dulles), and has seasonal flights to Mt. Tremblant, Que., Stephenville, N.L., Myrtle Beach, S.C., Burlington, Vt., and Orlando-Melbourne, Fla.

Job Details

FUNCTION: Reporting to the Director, YTZ Airport Operations, Customer Service, and Security; the Security Specialist will be responsible for coordinating various duties and performing administrative functions for the security department.
  
DUTIES AND RESPONSIBILITIES:

  • Oversee FOB access and programming in specific areas
  • Jointly oversee security issues with respect to Porter Airlines, regardless of base of operation.
  • Complete, under guidance, any investigations required.
  • Jointly oversee internal and external audits related to the Corporate Security Department
  • Work with external stakeholders when required – CATSA, TSA, CBP, CBSA, and police amongst others.
  • Delivery of security training to various stakeholders within Porter.
  • Assist in the response to all pre-travel fraudulent transactions committed against Porter Airlines, including all credit card chargebacks made against the Company.
  • Assist in other duties related to fraud and fraud prevention including responding within allotted timelines, providing accurate documentation, coordinating all assigned pre-arbitration chargeback cases and working with other Porter team members
  • Ability to travel within Canada and the United States occasionally and on short notice
  • Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
BEHAVIOURAL COMPETENCIES:
  • Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
  • Teamwork: Working collaboratively with others to achieve organizational goals.
  • Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
  • Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
  • Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
  • Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
QUALIFICATIONS:
  • Security, law enforcement, or related post-secondary degree or diploma required
  • Experience in the security or law enforcement industry is an asset
  • Strong preference would be given to those with relevant courses or training in the security, investigative or law enforcement fields
  • Must be able to obtain and hold a Restricted Airside Identity Card (RAIC)
  • Must have a valid Passport and be able to travel within Canada and the United States
  • Ability to multi-task and prioritize
  • Superior oral and written communication skills
  • Knowledge of airline booking systems (Navitaire, Sabre etc.)
  • Knowledge of third party credit card processing (e.g. Elavon)
  • Proficient computer skills in Word, Excel, PowerPoint
  • Excellent interpersonal skills
LOCATION: 
  • Billy Bishop Toronto City Airport

  • March 13, 2019
  • 31-35-38

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