Maintenance Data Analyst

Reporting to the Director, Fleet Reliability & Parts Procurement, the Maintenance Data Analyst will collect and process in-service data to support reliability monitoring, improvement and associated business cases. 

DUTIES AND RESPONSIBILITIES:

• Collect and process in-service reliability data including, but not limited to:

• Flight level statistics (Utilization, Dispatch Interruption, Out of Service Time)

• Component level statistics (Removals, Deferrals, Strip Reports)

• Engineering data (Structural findings, Service Bulletin Compliance)

• Planning & Production data (Work pack summaries, Task sampling results, non-routine findings)

• Line Maintenance data (Digital workpack releases, labour tracking)

• Provide data to internal and external stakeholders including, but not limited to:

• Reliability Analyst(s), Maintenance Contracts Administrator, & other Tech-Ops Managers (as needed)

• Airframe OEMs (monthly/quarterly)

• Component Vendors (Component Pool Program, Engine OEM, Wheels Brakes & Tires OEM, as needed)

• Lessors (monthly/quarterly)

• Provide other relevant data to support analyses for Technical Operations business cases, including data for warranty claims, labour efficiencies, etc.

• Design & develop databases and processes to enable robust data management in supporting business intelligence implementation and ad-hoc analysis

• Develop VBA codes / macros, queries and application to automate new processes & reporting for data managed through Tableau, Access and Excel

• Ensure data integrity by performing data quality tasks such as data verification and data correction

• Collaborate with other data oriented teams such as Technical Records, IT organization, etc. to ensure consistency and alignment of tools and processes

• Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy

• Other duties as assigned

BEHAVIOURAL COMPETENCIES:

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

• Teamwork: Working collaboratively with others to achieve organizational goals.

• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.

• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

QUALIFICATIONS:

• Post-Secondary education in a relevant field preferred

• Previous experience in the aviation industry is an asset

• Experience with Tableau (or comparable BI tool) an asset

• Experience with data processing software an asset

• Proficiency in Microsoft Excel required

• Strong organizational skills with demonstrated ability to meet deadlines

• Superior written and verbal communications skills, coupled with highly developed interpersonal skills

• Effective analytical and presentation skills

• High degree of accuracy and attention to detail

• Proficiency in Microsoft Office Suite 

• Mandatory COVID-19 Vaccination