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Maintenance Data Analyst

Company Description

Porter Airlines is committed to delivering its signature ‘flying refined’ experience to customers across North America. Effortless travel and genuine hospitality are offered in style and comfort while restoring glamour and refinement to air travel. 


Porter is proud to be an Official 4 Star Airline® in the World Airline Star Rating®.


Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and Twitter. Details of growth plans to provide North America-wide service are available at flyporter.com.

Job Details

Reporting to the Director, Fleet Reliability & Parts Procurement, the Maintenance Data Analyst will collect and process in-service data to support reliability monitoring, improvement and associated business cases. 


  • Collect and process in-service reliability data including, but not limited to:

    • Flight level statistics (Utilization, Dispatch Interruption, Out of Service Time)

    • Component level statistics (Removals, Deferrals, Strip Reports)

    • Engineering data (Structural findings, Service Bulletin Compliance)

    • Planning & Production data (Work pack summaries, Task sampling results, non-routine findings)

    • Line Maintenance data (Digital workpack releases, labour tracking)

  • Provide data to internal and external stakeholders including, but not limited to:

    • Reliability Analyst(s), Maintenance Contracts Administrator, & other Tech-Ops Managers (as needed)

    • Airframe OEMs (monthly/quarterly)

    • Component Vendors (Component Pool Program, Engine OEM, Wheels Brakes & Tires OEM, as needed)

    • Lessors (monthly/quarterly)

  • Provide other relevant data to support analyses for Technical Operations business cases, including data for warranty claims, labour efficiencies, etc.

  • Design & develop databases and processes to enable robust data management in supporting business intelligence implementation and ad-hoc analysis

  • Develop VBA codes / macros, queries and application to automate new processes & reporting for data managed through Tableau, Access and Excel

  • Ensure data integrity by performing data quality tasks such as data verification and data correction

  • Collaborate with other data oriented teams such as Technical Records, IT organization, etc. to ensure consistency and alignment of tools and processes

  • Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy

  • Other duties as assigned


  • Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

  • Teamwork: Working collaboratively with others to achieve organizational goals.

  • Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

  • Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

  • Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.

  • Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.


  • Post-Secondary education in a relevant field preferred

  • Previous experience in the aviation industry is an asset

  • Experience with Tableau (or comparable BI tool) an asset

  • Experience with data processing software an asset

  • Proficiency in Microsoft Excel required

  • Strong organizational skills with demonstrated ability to meet deadlines

  • Superior written and verbal communications skills, coupled with highly developed interpersonal skills

  • Effective analytical and presentation skills

  • High degree of accuracy and attention to detail

  • Proficiency in Microsoft Office Suite 

  • Mandatory COVID-19 Vaccination

LOCATION: Toronto (Billy Bishop Toronto City Airport - YTZ)

  • October 12, 2022
  • 31-33-56


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