Team Lead, Web Development

TEAM : Information Technology

POSITION : Team Lead, Web Development

REPORTS TO : Manager, CX Systems Development

• You are passionate about adopting Agile Scrum
• You are passionate about software development and about people.
• You can make decisions on day to day issues that impact the project or your team
• You can quickly evaluate issues and provide well-reasoned solutions in a timely manner.
• You love solving problems and thrive under pressure.
• You are a team player who can work with designers, developers, QA analysts, project managers, frontline staff and business stakeholders.
• You are a strong communicator on topics spanning strategic, tactical and implementation levels. 
• You go beyond what is asked and constantly challenge yourself.

• Supervising a team of 2-4 full-stack and UI/UX developers, and being accountable for project delivery for customer facing systems.
• Lead a team of developers, working closely with  Designers and Quality Assurance Analysts in collaboration with Design and Quality Assurance Leads.
• Assist in finalizing project roadmaps, by reviewing and providing feedback on effort estimation and timelines.
• Responsible for managing the product backlog.  Analysing and defining feature/story created for the scrum teams, and reprioritizing as focuses change.
• Run refinement meetings, and ensure proper story splitting and sizing occurs.
• Driving analysis sessions with scrum teams, and help define how a feature/story will be tested.
• Accountable for sprint planning activities.  Defining sprint goals, and assessing team capacity based on sprint velocity.
• Ensuring sprint closing occurs.  Assess carry over items, and communicate risk to the overall roadmap timeline.
• Run sprint retrospective meetings.  Manage action items, and ensure progress is being made on them.
• Run daily scrum activities.  Mitigating risk with other team leads, and ensuring the root cause of  issues have been fixed during the sprint in order to avoid carry over.
• Manage scope to ensure product quality and on-time delivery of work.
• Collaborate broadly with product owners, solutions delivery team and technology on removing blockers that stand in the way of delivering projects on time.
• Provide technical leadership to teammates through coaching and mentorship.
• Maintain high standards of software quality within the team by establishing good practices and habits.
• Identify and encourage areas for growth and improvement within the team.
• Collaborate with other software developers, business analysts and software architects to plan and design solutions
• Assist in the collection and documentation of user's requirements, development of user stories,
• estimates and work plans.
• Prepare Key Performance Indicators and other documentation on the status, operation and maintenance of software.
• Participate in peer-reviews of solution designs and related code.
• Work closely with the Technology Operations team to build and execute deployment mechanisms using DevSecOps principles.
• Analyze and resolve technical and application problems.
• Assess opportunities for application and process improvement
• Adhere to high-quality development principles while delivering solutions on-time and on-budget.
• Any other duties as requested by the Manager, CX Systems Development  

BEHAVIOURAL COMPETENCIES:

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
• Teamwork: Working collaboratively with others to achieve organizational goals.
• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus. 

• 2 or more years of leadership experience
  Minimum of 7 years’ experience developing object oriented web applications (preferably in .NET).
• Extensive experience in Agile Scrum methodology
• Bachelor’s degree in computer science or engineering (or equivalent) preferred.
• Ability to innovate and create functional applications with intuitive interfaces
• Ability to clearly articulate ideas and communicate clearly with both internal team members and external business stakeholders.
• Familiarity with project management and bug-tracking software such as JIRA, Bugzilla etc.
• Familiarity with unit testing principles and unit testing tools 
• Ability to construct user guides and documentation
• Excellent organizational skills with a high degree of attention to detail
• Ability to work effectively within a team environment and accept direction
• Ability to accurately prepare written business correspondence that is coherent, grammatically correct, effective and professional
• Microsoft certifications are an asset 
• Aviation industry experience would be considered an asset

TECHNICAL SKILLS: 

• Full stack experience, along with experience in all stages of the software development life cycle including architecture, design, development, testing, deployment, and maintenance
• Comprehensive understanding of object-oriented and service-oriented application development techniques and theories
• 3+ years building ASP.NET MVC  web applications using C#, Microsoft .NET 4.5+ , Visual Studio 2019+
• In depth knowledge and experience with core Microsoft .Net technologies including: WCF, WPF, WF,LINQ and EF
• Excellent knowledge of database design in SQL Server 2019+, SQL/T-SQL , database indexing, views and stored procedures
• Experience with SOAP and REST API web services.
• Experience with multithreading and concurrency
• Experience with debugging, performance profiling and optimization
• Experience with source control management systems and continuous integration/deployment environments
• Experience building standards compliant (W3C WCAG 2.0) web user interface with HTML, CSS, LESS, grunt, JavaScript, jQuery, Knockout.js and bootstrap.
• Experience with automated and unit testing.
• Experience with  version control software like Bitbucket and GIT

NICE TO HAVE:

• Experience developing and deploying applications in a cloud environment such as Amazon AWS would be an asset
• Experience in mobile app development on the iOS and Android platforms will be considered an asset.
• Experience creating websites that adhere to WCAG 2.0 Level AA guidelines preferred.
• Experience with front end UI/UX design preferred.