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Flight Attendant - Thunder Bay

Company Description

Porter Airlines has revolutionized short-haul flying with a warm and effortless approach to hospitality, restoring glamour and refinement to air travel. Porter is an Official 4 Star Airline® in the World Airline Star Rating®.



The airline currently offers flights to Toronto, Ottawa, Montreal, Quebec City, Fredericton, Saint John, Moncton, Halifax, St. John’s, Thunder Bay, Sault Ste. Marie, Sudbury, Timmins, Windsor, New York (Newark), Chicago (Midway), Boston and Washington (Dulles), and has seasonal flights to Mt. Tremblant, Que., Stephenville, N.L., Myrtle Beach, S.C., Burlington, Vt., and Orlando-Melbourne, Fla.


Job Details

Team: In-Flight Services

Position: Flight Attendant

Reports to: Manager, In-Flight Services

FUNCTION: Reporting to the Manager, In-Flight Services, this position is responsible for ensuring the safety and well-being of Porter passengers while consistently delivering our brand promise of, Flying Refined.

DUTIES AND RESPONSIBILITIES:




  • Ensure the safety and security of all passengers

  • Effortlessly deliver friendly and attentive service to maintain passenger comfort

  • Adhere to trained Standard Operating Procedures consistent with Transport Canada and Porter policies

  • Tactfully manage unforeseen operational and passenger situations

  • Actively monitor the general condition of the aircraft cabin and adjust accordingly to maintain passenger safety and or improve the passenger experience

  • Exemplify the Porter Values

  • Develop and maintain a positive relationship with team members

  • Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply, and promote the Company Safety Policy



BEHAVIOURAL COMPETENCIES:


  • Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

  • Teamwork: Working collaboratively with others to achieve organizational goals.

  • Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

  • Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

  • Results Focus: Focusing efforts on achieving high-quality results consistent with the organization’s standards.

  • Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.


QUALIFICATIONS:


  • Minimum of 19 years of age at time of employment

  • Completion of secondary school

  • Fluency in English. Additional language is a preferred asset

  • Flight attendants require a minimum of 4 years previous experience working with the public in a customer service role

  • Canadian citizenship or landed immigrant status (in possession of a permanent resident card) with the ability to travel without restriction to all Porter destinations

  • Ability to obtain a Restricted Area Identity Card (RAIC) and successfully complete company screening process

  • Ability to meet required medical standards

  • Flight attendants may be called to work at short notice and therefore must be able to reach the airport within the 2 hours of callout

  • Must successfully complete a 5-week full-time training program

  • Must be able to work a flexible schedule, including weekends and holidays



LOCATION:

Thunder Bay International Airport - YQT

Recruitment Timeline:

April 20: Position posted
May 15 - 16: ThunderBay recruitment day in ThunderBay
May 21 - 24: YQT Medicals
May 25 - June 01: Offer Positions
June 01: Orientation Day (first day)

*Dates are subject to change*


  • January 17, 2018
  • 29-44-22

Instructions

We are sorry, but this opportunity is no longer available.
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