Porter Airlines Inc Logo

Airport Gate Controller

Company Description

Porter Airlines has revolutionized short-haul flying with a warm and effortless approach to hospitality, restoring glamour and refinement to air travel. Porter is an Official 4 Star Airline® in the World Airline Star Rating® and also rated as Best Regional Airline in North America by Skytrax.

The airline currently offers flights to Toronto, Ottawa, Montreal, Quebec City, Fredericton, Saint John, Moncton, Halifax, St. John’s, Thunder Bay, Sault Ste. Marie, Sudbury, Timmins, Windsor, New York (Newark), Chicago (Midway), Boston, and Washington (Dulles), and has seasonal flights to Mt. Tremblant, Que., Stephenville, N.L., Myrtle Beach, S.C., Burlington, Vt., and Orlando-Melbourne, Fla

Job Details

FUNCTION: Reporting to the Manager, Systems Operations Control Centre.


  • Aircraft gate planning
  • Update FliteTrac with gating information
  • Disseminate the gate information to required departments
  • Provide advisory service to aircraft arriving, departing and transiting the apron area
  • In conjunction with other SOCC personnel, prioritize aircraft movements as required operationally
  • Coordinate de-icing/anti-icing activities
  • Monitor ramp operations
  • Coordinate aircraft servicing and handling
  • Amendment of aircraft and Operations Centre Manuals
  • Assist in the development of new manuals
  • Coordinate training and training materials
  • Track system network on-time performance
  • Actively participate in Porter’s Safety Management System (SMS) including,  reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
  • Other duties as assigned by the Manager, SOCC
  • Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
  • Teamwork: Working collaboratively with others to achieve organizational goals.
  • Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
  • Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
  • Results Focus: Focusing efforts on achieving high-quality results consistent with the organization’s standards.
  • Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
  • Minimum 1-year experience in aircraft ramp operations or airline operations
  • Restricted Radio Telephone Operators Certificate
  • Need to be detailed oriented
  • Possess the ability to Multi-task
  • Above average computer skills. Preference is given to those with knowledge of Sabre FliteTrac, however, training will be provided for all required software systems
  • Dependability (must have a clear attendance record and reliable on-time reporting for work)
  • Supports and adheres to all company policies
  • Ability to communicate and correspond clearly and precisely in English
  • Billy Bishop Toronto City Airport - YTZ

  • April 8, 2019
  • 17-21-47


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