Trainer, Technical Operations

FUNCTION:

Reporting to the Manager, Maintenance Quality Assurance, this position supports Porter’s Approved Maintenance Organization by performing functions related to Technical Operations Training. 

DUTIES AND RESPONSIBILITIES:

• Develop, coordinate, and conduct initial, recurrent, upgrade and additional training programs, with focus on the line maintenance team, including base engineers, ACAs, AMEs and apprentices in YTZ and at our stations
• Assist with the development and maintenance of the Technical Operations Training Control Manual (TCM) in coordination with the Manager, Maintenance Quality Assurance and Director, Maintenance (PRM)
• Assist with the maintenance of training records for line maintenance personnel and the administration of the Learning Management System (LMS) courses and material
• Oversee InfoWerk online technical training to ensure compliance with requirements set out in the Canadian Aviation Regulations (CARs)
• Ongoing training development in areas such as AME/ACA/Lead/MOC upgrades, RAAS training, aircraft system maintenance and troubleshooting, line maintenance operations, log book training, etc.
• Provide letters of recommendation to the Manager, Line Maintenance
• Promote current policies and procedures defined in the Maintenance Policy and Maintenance Control Manuals and incorporated Detailed Procedures Documents
• Revise existing procedures and generate new processes to enhance safety, knowledge and efficiencies
• Participate in regular departmental meetings
• Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
• Teamwork: Working collaboratively with others to achieve organizational goals.
• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

QUALIFICATIONS:

• A college diploma in aircraft maintenance from a Transport Canada approved educational facility
• DHC-8-Q400 endorsement an asset
• A minimum of three years’ experience working on the DHC-8-Q400  
• Experience working in a leadership role within an Approved Maintenance Organization preferred
• Experience in learning and adult learning facilitation is an asset
• Highly knowledgeable of aircraft systems as well as Approved Maintenance Organization and Air Operator processes, and possess the ability to present their subject in an effective manner
• Excellent working knowledge of the Canadian Aviation Regulations with particular regard to CAR 573.06 and 706.12 including all associated standards
• Proficient computer skills with the ability to generate published documents
• Ability to work independently and as part of a cohesive unit
• Ability to manage time effectively in a fast-paced work environment
• Proven leadership skills with the ability to foster learning
• Excellent written and verbal communication skills
• Ability to secure and maintain restricted airport security clearance
• Must maintain a valid passport and be able to travel when required

LOCATION:

• Billy Bishop Toronto City Airport - YTZ