Porter Airlines has revolutionized short-haul flying with a warm and effortless approach to hospitality, restoring glamour and refinement to air travel. Porter is an Official 4 Star Airline® in the World Airline Star Rating®.
The airline currently offers flights to Toronto, Ottawa, Montreal, Quebec City, Fredericton, Saint John, Moncton, Halifax, St. John’s, Stephenville, N.L, Thunder Bay, Sault Ste. Marie, Sudbury, Timmins, Windsor, New York (Newark), Chicago (Midway), Boston and Washington (Dulles), and has seasonal flights to Mt. Tremblant, Que., Muskoka, Ont., Myrtle Beach, S.C., and Orlando-Melbourne, Fla.
Coordinate full cycle recruitment processes within the People and Culture department
Conduct a thorough discovery meeting with the hiring manager, detailing the position needs, scope and clarifying joint roles and expectations
Act as a Subject Matter Expert for hiring managers throughout the recruitment process, including recommendations on sourcing/recruitment strategy
Maintain the Porter Careers webpage with current job opportunities
Create and maintain various interview packages
Manage the recruitment process using the applicant tracking system to enhance the company-wide recruitment process
Post and maintain jobs online, internally and on external recruitment websites
Train all levels of management on proper interviewing techniques and the use of an applicant tracking system
Partner with team members and hiring managers to create a consistent hiring process at all locations both within Canada and the United States
Initiate and communicate with candidates and provide follow up throughout the application process
Arrange and conduct interviews including telephone pre-screens, individual, panel and digital interviews for positions from entry level to management to review credentials for suitability of skills, experience and knowledge in relation to position requirements
Responsible for coordinating background checks using third party vendors
Conduct follow up meetings with interview candidates to provide feedback, as requested
Administer various employment checks including but not limited to, reference and medical checks, while liaising with vendors, booking and cancelling appointments and following up
Attend career fairs and campus recruitment to promote Porter as a great place to work
Conduct regular follow-up meetings with managers to determine effectiveness of candidate recruiting
Provide updates to the People and Culture team as well as the business on recruitment progress
Proactive, resourceful and innovative in identifying the most effective ways to achieve objectives while helping to reduce costs
Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
Teamwork: Working collaboratively with others to achieve organizational goals.
Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
Post-secondary education is an asset
Minimum of one year of experience in a recruiting environment
Customer service oriented approach and natural ability to be part of the team
Excellent verbal and written communication skills
Self-motivated with strong initiative
Superior organizational and project management skills
Results oriented and the ability to multi-task
Knowledge of employment law and regulations
Experience using applicant tracking systems
Strong computer skills including MS Excel and MS Word, extensive experience with web-based tools and the internet, experience in HTML is an asset
Able to travel when required
Must have a valid passport