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Manager, Inventory Optimization

Company Description

Porter Airlines is committed to delivering its signature ‘flying refined’ experience to customers across North America. Effortless travel and genuine hospitality are offered in style and comfort while restoring glamour and refinement to air travel. 

 

Porter is proud to be an Official 4 Star Airline® in the World Airline Star Rating®.

 

Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and Twitter. Details of growth plans to provide North America-wide service are available at flyporter.com.

Job Details

The Manager, Inventory Optimization is responsible for managing the day to day inventory strategy of the company’s assigned market regions to maximize revenue. This position reports to the Director, Inventory and Ancillary Optimization. 

DUTIES AND RESPONSIBILITIES: 

  • Manage the planning and implementation of inventory strategies for dynamic and growing regions of the network to maximize revenue across the system

  • Work closely with pricing, inventory optimization, revenue management systems, and other commercial functions such as planning and scheduling, sales and distribution

  • Manage inventory controls for all Porter sales channels, including direct, GDS and corporate booking tools

  • Evaluate the impact of competitors’ pricing and revenue management actions and implement appropriate responses

  • Monitor market performance to ensure that revenue objectives are achieved and implement appropriate revenue growth strategies to correct performance shortfalls

  • Perform analysis, report, and advise on detailed revenue matters of the assigned regions

  • Build and implement tools required to improve efficiency of the inventory management function

  • Review and approve quotes for large and high value group bookings in line with expected demand to come and current fare environment

  • Assist with implementation of inventory management-related system projects and upgrades

  • Assist with the ongoing adaptation, refinement and active usage of the company’s revenue management system

  • Manage the adoption of new process and system enhancements from the company’s revenue management system

  • Manage a team of Inventory analysts to achieve desired targets for markets within the assigned regions

  • Remain current on leading approaches, practices and technologies in revenue management, and introducing those most relevant

  • Actively participates in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy 

CORE COMPETENCIES:

  • Blends a strong understanding of revenue management theories, including successful implementation of these theories.

  • A high degree of creativity, innovation and resourcefulness with the ability to identify and pursue unique growth opportunities

BEHAVIOURAL COMPETENCIES: 

  • Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

  • Teamwork: Working collaboratively with others to achieve organizational goals.

  • Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

  •  Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

  • Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.

  • Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

  • Exemplifying Integrity: Treating others fairly, honestly, and respectfully, furthering the integrity of the organization and its relationships of trust with team members and the broader community.

  • Inspiring Others: Energizing and inspiring others to strive for excellence and commit to common goals and purposes, creating a sense of self-efficacy, resilience, and persistence in followers.

  • People Leadership: Assuming a leadership role in helping others achieve excellent results.

  • Leading Change: Recognizing the need for change, being open to new ideas and methods, and championing transformational change within the organization and beyond.

QUALIFICATIONS:

  • A minimum of 2 years’ experience in a leadership role within an airline that is highly dependent on revenue management as a core competence

  • An undergraduate degree in business, commerce, industrial engineering/optimization or information systems, and ideally, an MBA

  • Experience managing a team of direct reports

  • In-depth knowledge in using industry standard revenue management systems

  • Good knowledge of analysis and reporting tools as well as SQL

  • Experience in the Canadian and U.S. cross-border airline markets and their associated revenue management dynamics

  • Mandatory COVID-19 Vaccination

PERSONAL PROFILE:

  • A high-integrity individual with strong analytical and process skills

  • A strong strategic thinker with the ability to understand the overall Company strategy

  • Confidence to drive the overall success of the team in the pursuit of business results, and builds equivalent commitment and accountability on the part of others

  • The ability to challenge the thinking of others in a productive manner, to ensure a sound solution is reached

  • A proven leader of people with very strong interpersonal, verbal and written communication skills

  • An action and results-oriented individual who is highly motivated and can translate these qualities into energy and enthusiasm

LOCATION: Toronto (Billy Bishop Toronto City Airport - YTZ)

  • April 26, 2022
  • 06-08-56

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