Company Description

Porter Airlines is committed to delivering its signature ‘flying refined’ experience to customers across North America. Effortless travel and genuine hospitality are offered in style and comfort while restoring glamour and refinement to air travel. 

Porter is proud to be an Official 4 Star Airline® in the World Airline Star Rating®.

Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and Twitter. Details of growth plans to provide North America-wide service are available at flyporter.com.

Job Description

Porter Airlines is looking for a Project Manager  to join our Solutions Delivery team. In this position you will work collaboratively with the business, technology and front-line teams to plan and implement large-scale cross functional projects.  

The Project Manager reports directly to the Solutions Delivery Manager.  

If you thrive in a fast-paced environment and are interested in the opportunity to manage large complex projects we’d love to talk.  

WHO YOU ARE

• You are passionate about leading complex large scale projects and programs.  

• You are detail oriented and have strong documentation skills.

• You are organized, analytical and possess a strong business acumen.

• You have strong verbal and written communication skills, and can apply those skills at all corporate levels.  

• You are not a technology specialist but are comfortable managing technology engagements and working with the technology teams.  

• You are strong at building and managing relationships across all levels and areas of the business.  

• You thrive in a changing environment and are comfortable championing initiatives that provide fundamental change to the business.

• You are comfortable working across a number of projects with a variety of team members and balance own workload.

• You love solving problems and thrive under pressure.

• You are a strong team player who can work with researchers, designers, developers, QA analysts, project managers, frontline staff and business stakeholders.

• You have a solid understanding of the project management processes within an Agile environment.

• You have a proven track record of learning different industries and businesses.  

• You go beyond what is asked and constantly challenge yourself.

DUTIES AND RESPONSIBILITIES

• Manage company-wide projects to ensure initiatives are on time, on budget and to the quality of internal stakeholders

• Create project plans and manage scope and budget

• Direct and coordinate the activities of internal and vendor resources to ensure deliverables are met

• Work with the technical and domain leads to manage sprints, identify risks and issues and potential solutions.

• Work with the business owners and stakeholders to obtain business rules and requirements, keep them updated and develop high value solutions.

• Manage projects and ESC status meetings.    

• Support the implementation of project management processes and procedures to be used within the Solutions Delivery team and throughout the organization

• Work independently, but know when to raise issues or seek help from managers and others.

• Act as a business analyst when required

• Understand, comply and promote the Company Safety Policy

• Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations

BEHAVIOURAL COMPETENCIES:

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

• Teamwork: Working collaboratively with others to achieve organizational goals.

• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.

• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

PREFERRED QUALIFICATIONS

• Bachelors or graduate degree in business or related studies

• PMP designation or working towards PMP

• 2-5 years of project management experience  

• Experience in consulting is an asset

• Experience in aviation or travel is an asset.

• Experience and knowledge in enterprise-wide technology and business projects and experience with external vendors 

• Solid understanding of software development life cycle models as well as expert knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment

• Demonstrated ability in leading project teams and managing multiple concurrent assignments

• Strong understanding of project management best practices

• Adaptable and quick learner of new tools and processes

• Mandatory COVID-19 vaccination

LOCATION: Toronto (Billy Bishop Toronto City Airport - YTZ)